PRIVACY POLICY

This Data Privacy and Security Policy outlines how we collect, use, and protect personal information collected from users of our Course. By accessing or using the Course, you acknowledge that you have read, understood, and agree to be bound by this Policy.

This Data Privacy and Security Policy ("Policy") outlines how Sam Shearer ("Instructor", "we", "us", or "our") collects, uses, and protects personal information collected from users ("you" or "your") of our online course on managing back pain ("Course").

1. Information We Collect

1.1 Personal Information: We may collect personal information such as your name, email address, and other contact details when you register for the Course or communicate with us via email or other channels.

1.2 Payment Information: If you make a purchase for the Course, we may collect payment information such as credit card details or other payment account information. However, we do not store payment information on our servers. Payment transactions are processed securely through third-party payment processors.

1.3 Usage Information: We may collect information about how you access and use the Course, including your IP address, browser type, device identifiers, and other usage data.

2. Use of Information

2.1 We may use the information collected for the following purposes: To provide and maintain the Course; To communicate with you regarding your account, purchases, or inquiries; To personalise your experience and improve the Course; To analyse usage trends and administer the Course.

2.2 We will not sell, rent, or lease your personal information to third parties without your consent, except as required by law or as necessary to provide the Course.

3. Data Security

3.1 We implement reasonable security measures to protect the confidentiality and integrity of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

3.2 You are responsible for maintaining the confidentiality of your login information and for any activities that occur under your account.

4. Data Retention

4.1 We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

4.2 Upon request, we will delete or anonymise your personal information, unless we are required to retain such information by law or for legitimate business purposes.

5. Third-Party Services

5.1 The Course may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of such third-party sites or services.

5.2 We encourage you to review the privacy policies of any third-party sites or services that you interact with.

6. Children's Privacy

6.1 The Course is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to request deletion of the information.

7. Changes to this Policy

7.1 We reserve the right to update or modify this Policy at any time without prior notice. Any changes to this Policy will be effective immediately upon posting the revised Policy on the Course.

7.2 By continuing to access or use the Course after any revisions become effective, you agree to be bound by the revised Policy.

8. Contact Us

8.1 If you have any questions or concerns about this Policy or our data practices, please contact us at info@fitplusphysio.com.au. By accessing or using the Course, you acknowledge that you have read, understood, and agree to be bound by this Policy.